Guest experience
The guest's home base on-site
Your event in every pocket.
The branded event hub guests actually open — map, line-up, food, safety, passport, and offers in one pocket-sized experience, with Wi‑Fi connect built in.
Modules
10+
Guest routes
Per-event slug
Admin
Ops console
Capabilities
What Hub delivers
Modular guest experience
Toggle modules per event — only ship what your production needs.
- Map, schedule, food, safety, announcements, lost & found
- Digital passport with stamp collection and rewards
- Sponsor offers with claim limits and redemption tracking
- Crowd module surfacing zone pressure from ops telemetry
Interactive map
Upload your site plan and drop clickable points of interest across the venue.
- Custom map image with pin placement
- Stage, food, medical, and amenity markers
- Deep links from schedule and food modules
- Admin map editor in the ops console
Line-up & schedules
Keep guests oriented with live programming and personal saved sets.
- Full line-up with stage and time slots
- Guest saved sets for personalized schedules
- Now-playing context on the hub home
- Admin schedule editor with drag-and-drop
Safety & communications
Critical info and live updates without a separate app download.
- Safety page with emergency contacts and help points
- Announcements feed for live event updates
- Lost & Found listings for guest self-service
- Food vendor directory with menus and dietary tags
Deep dive
Built for production reality
01
Your brand, their home screen
Event Hub is fully branded per event — guests land in your world, not a generic captive page. Connected guests get hub links directly from their portal session.
Digital passport
4 of 6 stamps
2 more stamps → unlock sponsor offer
Guests explore zones you mapped in Connect & Ops
02
Passport & engagement loops
Digital passport stamps drive exploration across the site. Completion rewards and sponsor offers keep guests moving through zones you've mapped in Connect and Ops.
Ops · Event Hub admin
Map · drag pin
Medical tent relocated → saved
Announcement
"Main stage set moved to 9:30 PM"
Taco vendor · Menu
Mark sold out
✓ Live — no code deploy
Guest hub · live
Announcement · just now
Main stage set moved to 9:30 PM
03
Ops-managed, guest-facing
Every module is editable from the ops console — update the map, push an announcement, or mark a food vendor sold out without touching code or redeploying.
Part of the Event OS
Connected to the rest of the stack
Hub shares the same event, data, and command layer as every other NightGrid division.
Ready to see Hub in action?
Run your next event on NightGrid
Hub is one layer of the Event OS — connect guests, run operations, and make decisions from one platform.